At Elevated Cake's, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, mobile application, or any other services provided by Elevated Cake's (collectively referred to as the "Services"). By accessing or using our Services, you agree to the terms and practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.
1. Information We Collect
a. Personal Information: When you use our Services, we may collect personal information such as your name, email address, contact number, billing and shipping address, and payment information. We collect this information when you create an account, place an order, or contact us for support.
b. Usage Information: We may collect information about how you use our Services, including your IP address, device information, browser type, operating system, and browsing behavior. We may also use cookies, web beacons, and similar technologies to collect this information.
c. Third-Party Information: We may receive information about you from third parties, such as social media platforms or payment service providers, when you choose to interact with us through those platforms or use their services in connection with our Services.
2. Use of Information
a. We may use the information we collect for the following purposes:
- To provide and improve our Services, including order processing, delivery, and customer support.
- To personalize your experience and provide relevant content, recommendations, and offers.
- To communicate with you about your orders, account, and promotions.
- To analyze and monitor usage patterns, troubleshoot issues, and prevent fraud.
- To comply with legal obligations and enforce our Terms of Service.
b. We may aggregate and anonymize the information we collect to generate statistical or analytical data for internal purposes. This data does not personally identify you and may be used for research, marketing, or improving our Services.
3. Information Sharing and Disclosure
a. We may share your personal information with third parties under the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Services, such as payment processors, shipping partners, or IT service providers. These third parties are bound by confidentiality and security obligations.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity as part of the transaction.
- Consent: We may share your information with your consent or at your direction.
4. Data Security
a. We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
b. It is important to keep your account credentials confidential and to notify us immediately if you suspect any unauthorized access or use of your account.
5. Third-Party Links and Services
a. Our Services may contain links to third-party websites or services that are not owned or controlled by Elevated Cake's. This Privacy Policy does not apply to such third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.
6. Children's Privacy
a. Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If
